Trauma-Informed Support

All support at PHOENIX – Mental Health Australia is delivered through a trauma-informed lens. We prioritise safety, choice, trust, and empowerment in every interaction.

Trauma-informed support may include:

Creating emotionally safe support environments
Understanding trauma responses
Supporting stabilisation and grounding
Respecting boundaries and individual pacing
Supporting recovery without re-traumatisation

This support is non-clinical and does not involve trauma processing or therapy.